K+31 patients have access to online consultations of the clinic's specialists. You can adjust the treatment, clarify doctor's prescriptions, ask additional questions without leaving your home
Fill out the form, our managers will contact you within 15 minutes
Questions about telemedicine
What if I was confirmed for an online consultation, but I did not pay?
The application is deleted within 3 hours after registration.
What if I paid for an online consultation but did not show up?
The clinic reserves the right to count as "Service rendered".
How long does an online consultation take?
The duration of the online consultation is determined by the choice of specialty and doctor, according to the schedule.
I paid but can't log in. When does the online consultation start?
The "Login" button will become available 5 minutes before the start of the online consultation.
If I cannot hear anything during the consultation, the connection is interrupted and the video quality is not good enough?
Our specialists have access to the Internet via a high-speed communication channel. We strongly recommend that you provide yourself with high-quality and stable Internet access before starting an online consultation.
Lobachevsky, we pass the first barrier (security post of the City Clinical Hospital No. 31), turn right at the second barrier (security post K+31) Parking pass